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Human factors involved in lean management: a systematic literature review
Total Quality Management & Business Excellence ( IF 3.9 ) Pub Date : 2021-06-17 , DOI: 10.1080/14783363.2021.1936481
Nancy Bouranta 1 , Evagelos Psomas 1 , Jiju Antony 2
Affiliation  

This study analyses data from articles published from 2010 to 2019, which include empirical or theoretical-practical implications related to Human Resource Management (HRM) perspectives in a Lean environment. The main aim of this paper is to define Lean Management (LM) in light of HRM and identify HR themes. A Systematic Literature Review (SLR) of HRM in a Lean environment was carried out, based on the four well-known publishers, namely Emerald Online, Science Direct, Springer Link, and Taylor and Francis. In total, 180 relative papers published in 48 journals were collected. The affinity and the fishbone diagram were applied in order to group the practical implications of the studies into logical themes and sub-themes. Additionally, the Pareto diagram was used to prioritise the revealed themes. A high interest in soft-Lean practices has emerged in the last few decades. The practical implications of the reviewed articles have been grouped into eleven themes, revealing various aspects of HR involved in Lean management. Specifically, they concern Training, Leadership, Culture, Participation, HR department role, Commitment, Job Design, Teamwork, Communication, Impact on employee and Resistance tο change.



中文翻译:

精益管理中涉及的人为因素:系统文献回顾

本研究分析了 2010 年至 2019 年发表的文章的数据,其中包括与精益环境中的人力资源管理 (HRM) 观点相关的经验或理论-实践意义。本文的主要目的是根据 HRM 定义精益管理 (LM) 并确定 HR 主题。基于四个知名出版商 E​​merald Online、Science Direct、Springer Link 以及 Taylor 和 Francis,对精益环境中的 HRM 进行了系统文献回顾 (SLR)。共收集到 48 种期刊发表的相关论文 180 篇。应用亲和力和鱼骨图是为了将研究的实际意义分为逻辑主题和子主题。此外,帕累托图被用来对揭示的主题进行优先排序。在过去的几十年中,人们对软精益实践产生了浓厚的兴趣。评论文章的实际意义分为十一个主题,揭示了精益管理中人力资源的各个方面。具体而言,它们涉及培训、领导力、文化、参与、人力资源部门角色、承诺、工作设计、团队合作、沟通、对员工的影响和对变革的抵制。

更新日期:2021-06-17
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