Purpose

This paper aims to uncover the critical factors relating to the enhancement of a natural tourism attraction from a visitor perspective.

Design/methodology/approach

The reviews (n = 336) of Golden Beach, Karpaz were collected from the Tripadvisor.com platform. Content analysis was conducted with Leximancer software to determine the themes relating to natural tourism attraction development.

Findings

The most widely highlighted themes in the data were environment, infrastructure, location, activities, visitors and locals. Pro-environmental visitors, the responsibilities of government and visitor management issues are discussed in relation to managing natural tourism attractions.

Practical implications

The paper has a number of practical implications for tourism stakeholders involved in developing sustainable destinations.

Originality/value

This paper emphasises the value of analysing visitor generated comments in order to better understand visitor thoughts and perceptions. In so doing, the authorities can make decisions that align with the expectations of visitors and manage their resources accordingly.

中文翻译：

---

根据游客评论管理自然旅游景点：以卡帕兹黄金海滩为例

目的

本文旨在从游客的角度揭示与增强自然旅游景点相关的关键因素。

设计/方法/方法

 Golden Beach, Karpaz的评论 ( n = 336) 收集自 Tripadvisor.com 平台。使用 Leximancer 软件进行内容分析，以确定与自然旅游景点开发相关的主题。

发现

数据中最广泛突出的主题是环境、基础设施、位置、活动、游客和当地人。讨论了与管理自然旅游景点有关的亲环境游客、政府的责任和游客管理问题。

实际影响

该论文对参与开发可持续目的地的旅游利益相关者具有许多实际意义。

原创性/价值

本文强调分析访客生成的评论以更好地了解访客的想法和感知的价值。通过这样做，当局可以做出符合游客期望的决定并相应地管理他们的资源。