Technological transformations are currently reshaping the structure and strategies of public administrations and are expected to foster efficiency and policy integration. However, the literature on digital government has demonstrated that the introduction of technology is far from a smooth process, as it is often associated with conflict and negative feedback. This paper departs from James Thompson’s notion of technology, understood as one of the most effective devices for organizational integration to conceptualise the context of digital innovations in the public sphere. ICTs are not all the same; they differ in their impact on intra- and inter-organizational interdependencies that are required for them to work properly in their domain. This paper introduces a typology of ICT-driven governance structures and advances hypotheses regarding the causal mechanisms underpinning successful implementation. Each type of governance structure is exemplified by an original case study of a programme of e-government reform in the Italian public sector. The empirical evidence is used to explore some implications concerning the strategies by which the programmes have been implemented and their transferability to other contexts.

技术变革目前正在重塑公共行政的结构和战略，预计将促进效率和政策整合。然而，关于数字政府的文献表明，技术的引入远非一个顺利的过程，因为它经常与冲突和负面反馈联系在一起。本文背离了 James Thompson 的技术概念，技术被理解为组织整合的最有效手段之一，以概念化公共领域数字创新的背景。ICT 并不完全相同；它们对组织内部和组织间相互依赖的影响不同，而这些相互依赖是它们在其领域内正常工作所必需的。本文介绍了 ICT 驱动的治理结构的类型，并提出了有关支持成功实施的因果机制的假设。每种类型的治理结构都以意大利公共部门电子政务改革计划的原始案例研究为例。经验证据用于探讨有关实施计划的策略及其在其他情况下的可转移性的一些影响。