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Does your robot know? Enhancing children's information retrieval through spoken conversation with responsible robots
arXiv - CS - Human-Computer Interaction Pub Date : 2021-06-15 , DOI: arxiv-2106.07931
T. Beelen, E. Velner, R. Ordelman, K. P. Truong, V. Evers, T. Huibers

In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as search engines on a computer or voice agents, do not always meet their specific needs. The conversational robot we propose maintains context, asks clarifying questions, and gives suggestions in order to better meet children's needs. Since children are often too trusting of robots, we propose to have the robot measure, monitor and adapt to the trust the child has in the robot. This way, we hope to induce a critical attitude with the children during their information retrieval process.

中文翻译:

你的机器人知道吗?通过与负责任的机器人对话,提高儿童的信息检索能力

在本文中,我们确定了儿童当前信息检索过程中的挑战,并提出对话机器人作为以负责任的方式缓解这一过程的机会。儿童目前在此过程中使用的工具,例如计算机上的搜索引擎或语音代理,并不总是能满足他们的特定需求。我们提出的对话机器人会维护上下文,提出澄清问题并提出建议,以更好地满足孩子的需求。由于孩子往往过于信任机器人,我们建议让机器人测量、监控和适应孩子对机器人的信任。通过这种方式,我们希望在孩子们的信息检索过程中引起他们的批判态度。
更新日期:2021-06-16
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