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Achieving digital-driven patient agility in the era of big data
arXiv - CS - Computers and Society Pub Date : 2021-06-15 , DOI: arxiv-2106.08204
Rogier van de Wetering

There is still a limited understanding of the necessary skill, talent, and expertise to manage digital technologies as a crucial enabler of the hospitals ability to adequately sense and respond to patient needs and wishes, i.e., patient agility. Therefore, this investigates how hospital departments can leverage a digital dy-namic capability to enable the departments patient agility. This study embraces the dynamic capabilities theory, develops a research model, and tests it accordingly using data from 90 clinical hospital departments from the Netherlands through an online survey. The model's hypothesized relationships are tested using structural equation modeling (SEM). The outcomes demonstrate the significance of digital dynamic capability in developing patient sensing and responding capabili-ties that, in turn, positively influence patient service performance. Outcomes are very relevant for the hospital practice now, as hospitals worldwide need to trans-form healthcare delivery processes using digital technologies and increase clinical productivity.

中文翻译:

在大数据时代实现数字驱动的患者敏捷性

对于将数字技术作为医院充分感知和响应患者需求和愿望(即患者敏捷性)的关键推动因素,管理数字技术所需的必要技能、人才和专业知识仍然知之甚少。因此,这研究了医院科室如何利用数字动态功能来实现科室患者的敏捷性。本研究采用动态能力理论,开发了一个研究模型,并使用来自荷兰 90 个临床医院部门的数据通过在线调查对其进行了相应的测试。该模型的假设关系使用结构方程模型 (SEM) 进行测试。结果证明了数字动态能力在开发患者感知和响应能力方面的重要性,反过来,积极影响患者服务绩效。现在,结果与医院实践非常相关,因为世界各地的医院都需要使用数字技术转变医疗保健提供流程并提高临床生产力。
更新日期:2021-06-16
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