In-store temperature controlled distribution channels (i.e., in-store cold chains) are a retailing critical factor to ensure the safety of food products. Our study seeks to understand the role that access to standardized knowledge, in-store cold chain practices, and the interaction of those two have on the integrity of in-store cold chains. We develop a model to assess the impact of knowledge in preventing in-store cold chain disruptions, introduce the concept of latent failure (i.e., a nonidentified failure that allows for the unexpected deterioration of products ahead of their expiration date), and use a knowledge-based perspective to conceptualize how disruptions in the cold chain affect the safety and quality of food sold at retailers. We analyze a primary dataset generated over two years of field observations in four socioeconomically distinct urban neighborhoods using a partial least squares path model. Implications are discussed.

中文翻译：

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店内冷链故障：食品安全注意事项

店内温控分销渠道（即店内冷链）是确保食品安全的零售关键因素。我们的研究旨在了解获取标准化知识、店内冷链实践以及这两者的相互作用对店内冷链完整性的影响。我们开发了一个模型来评估知识在防止店内冷链中断方面的影响，引入潜在故障的概念（即允许产品在到期日之前意外变质的未识别故障），并使用知识以概念化冷链中断如何影响零售商销售的食品的安全和质量为基础的观点。我们使用偏最小二乘路径模型分析了在四个社会经济不同的城市社区两年多的实地观察中生成的主要数据集。影响进行了讨论。