Purpose

The purpose of this study is to examine how societal disruptions in the wake of disasters and crises also disrupt the tourism and hospitality industries.

Design/methodology/approach

This paper takes a case-study approach. First, the literature on disasters/crises is reviewed; then three cases in which disasters impacted local, regional and global tourism and hospitality industries are examined: Hurricane Katrina, Arab Spring and the COVID-19 pandemic.

Findings

Three principles are proposed to assist in mitigating the impacts of disaster on the tourist industry. These principles also serve as a means of potentially re-orienting and guiding the tourism and hospitality industries toward a sustainable and equitable future.

Originality/value

In addition to the three guiding principles offered in this paper; the examination of COVID-19 offers a novel case in which tourism is impacted globally by a singular disaster. Findings and implications from this case will guide recovery and, potentially, allow for a reconceptualization of the tourism and hospitality industries.

中文翻译：

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旅游和酒店业的社会破坏：对 COVID-19 后大流行复苏的影响

目的

本研究的目的是研究灾难和危机之后的社会破坏如何也破坏了旅游业和酒店业。

设计/方法/方法

本文采用案例研究的方法。首先，回顾有关灾害/危机的文献；然后考察了灾害影响当地、区域和全球旅游和酒店业的三个案例：卡特里娜飓风、阿拉伯之春和 COVID-19 大流行。

发现

提出了三项原则来帮助减轻灾害对旅游业的影响。这些原则还可以作为重新定位和引导旅游业和酒店业迈向可持续和公平未来的一种手段。

原创性/价值

除了本文提供的三个指导原则；对 COVID-19 的检查提供了一个新案例，即一场单一的灾难对全球旅游业产生了影响。本案的调查结果和影响将指导复苏，并有可能使旅游业和酒店业重新概念化。