ABSTRACT

This study aims to present new techniques that airlines can use to gain efficiency through human resources allocation and keep up on track with the aviation industry’s challenging and constant-moving environment. The classical hierarchical structure that dominates most airlines today is not a prone environment for the proposed changes. The authors explore human resources optimization using the optimization software Lindo, mixed with Agile Methodology concepts and techniques. The authors also utilize evaluation score and talent mapping to develop a model for the best match between a Brazilian airline’s employees and tasks. The model considers productivity and cost.

摘要

本研究旨在展示航空公司可以使用的新技术，通过人力资源分配来提高效率，并跟上航空业充满挑战和不断变化的环境。当今主导大多数航空公司的经典等级结构并不是提议变革的容易环境。作者使用优化软件 Lindo 探索人力资源优化，并结合敏捷方法的概念和技术。作者还利用评估分数和人才映射来开发巴西航空公司员工与任务之间最佳匹配的模型。该模型考虑了生产力和成本。