This Field Notes brief reports on 20 potential best practices that relate to enhancing civic engagement outcomes for human service organizations as part of an initiative by the Alliance for Children and Families (Alliance) and the United Neighborhood Centers of America (UNCA). Four strategic clusters were evident in these best practices: board of directors expertise and focus, organizational infrastructure, empowerment of community residents, and tactical strategies. The best practices were identified through a process benchmarking exercise which compared the frequency of various civic engagement strategies between organizations having high levels of positive civic engagement outcomes with the frequency among organizations in a comparison group. Groups were identified using the Civic Engagement Measurement System, a set of interrelated tools developed by the Alliance and UNCA to help organizations measure concrete outcomes.

此字段注释作为儿童和家庭联盟 (Alliance) 和美国联合邻里中心 (UNCA) 倡议的一部分，关于 20 项潜在最佳实践的简要报告，这些实践与增强人类服务组织的公民参与成果有关。在这些最佳实践中，四个战略集群是显而易见的：董事会的专业知识和重点、组织基础设施、社区居民的赋权和战术策略。最佳实践是通过流程基准测试确定的，该测试将具有高水平积极公民参与结果的组织之间的各种公民参与策略的频率与对照组中的组织之间的频率进行比较。使用公民参与测量系统确定组，