We apply three communication theories (the collaborative theory of language use, communication accommodation theory, and media richness theory) to aspects of conversational structure (openings, closings) and communicative setting (audiovisual, written) in order to make predictions about how people will feel about conversational interactions. We distinguish between two sources of information that interlocutors use to evaluate conversations: conversational outcomes and subjective conversational experience. We propose that positive subjective conversational experience comes about when interlocutors reach common ground with one another and do so with the least required effort possible (collaborative theory of language use), converge on their language use and communicative behaviors (communication accommodation theory), and select the appropriate medium for their conversation to take place (media richness theory). This positive subjective conversational experience is an important component of good conversations.

我们将三种交流理论（语言使用的协作理论、交流适应理论和媒体丰富性理论）应用于会话结构（开场、结束）和交流环境（视听、书面）的各个方面，以预测人们的感受关于对话互动。我们区分对话者用来评估对话的两种信息来源：对话结果和主观对话体验。我们建议，当对话者彼此达成共识并以尽可能少的努力（语言使用的协作理论）达成共识时，就会产生积极的主观对话体验，集中在他们的语言使用和交际行为上（交际适应理论），并为他们的对话选择合适的媒体（媒体丰富性理论）。这种积极的主观对话体验是良好对话的重要组成部分。