Abstract This small-scale, Welsh qualitative study explores how a new “moving on” service empowered older people to move voluntarily from their home to an extra-care facility. Eighteen older people were interviewed about their experiences of the service, which offered in-person, bespoke information, advice, financial, practical, brokerage, and emotional support about moving. Findings indicate three service use patterns: continuous, partial, and discontinued. It was instrumental in empowering clients to exercise decisional, executional, delegated, and/or consumer autonomies. Recommendations for future developments of a prototype “moving on” service include a multipartner approach and caseworker case management training modeled on social work practice.

中文翻译：

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关于搬家“如果”、“何时”和“如何”的决定：搬家服务能帮上忙吗？威尔士案例研究

摘要 这项小规模的威尔士定性研究探讨了一项新的“继续前进”服务如何使老年人能够自愿从家中搬到额外的护理机构。18 位老年人接受了关于他们的服务体验的采访，该服务提供面对面的、定制的信息、建议、财务、实践、经纪和有关搬家的情感支持。结果表明三种服务使用模式：连续、部分和中断。它有助于授权客户行使决策、执行、委托和/或消费者自主权。对原型“继续前进”服务的未来发展的建议包括多伙伴方法和以社会工作实践为模型的个案工作者案例管理培训。