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The Effect of Vocal Tone of Feedback on Student Pilot Performance
The International Journal of Aerospace Psychology ( IF 1.0 ) Pub Date : 2021-06-09 , DOI: 10.1080/24721840.2021.1926251
Man Fung Cheung 1 , Brett R. C. Molesworth 1
Affiliation  

ABSTRACT

Objective

This study examines the effect of “tone of feedback” on student pilot flight performance.

Background

Corrective feedback is primarily given verbally in flight training to facilitate trainee pilot performance. Such feedback can be provided using different vocal tones (i.e., positive, neutral, negative). How the effectiveness of the feedback varies based on changes in vocal tone remains unknown.

Methods

Thirty-eight student pilots completed two simulated flights, both involving a right-hand circuit. Following the first flight, the student pilots listened to prerecorded verbal feedback in either a positive, neutral or negative tone about their flight performance, in terms of mean altitude during the downwind leg. Deviation from the target altitude during downwind in the second flight was examined. Self-efficacy and self-esteem were also measured to examine their mediating effect.

Results

The results revealed that student pilots who received a positive tone of feedback performed significantly worse than pilots who received neutral or negative tones of feedback. No mediating effects were found for self-efficacy or self-esteem.

Conclusion

These findings provide aviation authorities and training organizations insight into the effect of tone of feedback on trainee pilots’ performance. Understanding this effect has the potential to improve student pilot learning outcomes and performance.



中文翻译:

反馈声调对学生飞行员表现的影响

摘要

客观的

本研究考察了“反馈语气”对学生飞行员飞行表现的影响。

背景

纠正性反馈主要在飞行训练中以口头形式提供,以促进学员飞行员的表现。可以使用不同的声调(即,积极的、中性的、消极的)来提供这样的反馈。反馈的有效性如何根据声调的变化而变化仍然未知。

方法

38 名学生飞行员完成了两次模拟飞行,均涉及右手回路。在第一次飞行之后,学生飞行员听取了预先录制的口头反馈,以正面、中性或负面的语气评价他们的飞行表现,在顺风航段的平均高度方面。检查了第二次飞行中顺风时与目标高度的偏差。还测量了自我效能和自尊,以检查它们的中介作用。

结果

结果显示,收到积极反馈的学生飞行员的表现明显低于接受中性或消极反馈的飞行员。没有发现自我效能或自尊的中介效应。

结论

这些发现为航空当局和培训组织提供了关于反馈语气对学员飞行员表现的影响的洞察力。了解这种影响有可能提高学生飞行员的学习成果和表现。

更新日期:2021-06-09
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