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From cognitive overload to digital detox: Psychological implications of telework during the COVID-19 pandemic
Computers in Human Behavior ( IF 9.0 ) Pub Date : 2021-06-09 , DOI: 10.1016/j.chb.2021.106899
Josephine B Schmitt 1 , Johannes Breuer 2 , Tim Wulf 3
Affiliation  

For most people, telework during the COVID-19 pandemic necessitates the increased use of digital tools. Although working from home can enhance flexibility, it comes with various psychological challenges, all of which can be substantially exacerbated for people during the COVID-19 pandemic. The increased need to use digital tools can create cognitive overload that may negatively impact work productivity and well-being. The idea of digital detox has received increasing attention in the last few years as a means for recovering from stress caused by the use of digital media. This paper presents an analysis of the relationships between the use of digital work tools, the feeling of cognitive overload, digital detox measures, perceived work performance, and well-being. Results from an online survey (N = 403) conducted during the period of strict lockdown measures in Germany in April and May 2020 indicate that the relationship between the use of text-based tools and well-being, but not perceived job performance, is mediated by cognitive overload. These relationships were not found for the use of videoconferencing tools. However, for users of these tools, the number of digital detox measures moderates the relationship between cognitive overload and the perception of work demands.



中文翻译:

从认知超载到数字排毒:COVID-19 大流行期间远程办公的心理影响

对于大多数人来说,在 COVID-19 大流行期间进行远程办公需要更多地使用数字工具。尽管在家工作可以提高灵活性,但它会带来各种心理挑战,在 COVID-19 大流行期间,所有这些挑战都会大大加剧人们的心理挑战。使用数字工具的需求增加会造成认知超载,这可能会对工作效率和幸福感产生负面影响。作为从使用数字媒体造成的压力中恢复的一种手段,数字排毒的想法在过去几年中受到越来越多的关注。本文分析了数字工作工具的使用、认知超载感、数字排毒措施、感知工作绩效和幸福感之间的关系。在线调查的结果 ( N = 403)在德国于 2020 年 4 月和 2020 年 5 月采取严格封锁措施期间进行的研究表明,基于文本的工具的使用与幸福感之间的关系,而不是感知到的工作绩效,是由认知超载调节的。没有发现这些关系用于视频会议工具的使用。然而,对于这些工具的用户而言,数字排毒措施的数量缓和了认知超载与工作需求感知之间的关系。

更新日期:2021-06-25
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