Purpose

The purpose of this study is to explore the advantages and obstacles of implementing Lean Six Sigma in Indian MSMEs during or post-COVID-19. The following research also elaborates on the challenges of implementing Lean Six Sigma in MSMEs in India, along with the changes in the culture that are required for providing a proper climate to ensure success in a long-term manner.

Design/methodology/approach

The methodology used in this study is a descriptive study, which explores and looks for the factors that influence the impulse or motivation to implement Lean Six Sigma in MSMEs and factors that inhibit the implementation of Lean Six Sigma. To achieve this goal of Lean Six Sigma, a significant review of the existing literature of the subject area has been done to prepare a framework with the help of inferential statistics in view of the critical success factors. This research is a flow and arranged a type of survey of organizations that is conducted using MS-Excel and SPSS 25.0 statistical software. The number of participants selected using a purposive sampling method in this study was 127 Lean Six Sigma experts and owners or CEOs of MSMEs in India.

Findings

Lean Six Sigma be used for facilitating the improvement processes in manufacturing operations, quality improvements and productivity. As some obstacles exist in implementing the Lean Six Sigma approach, the improvement processes and outcomes of change in the culture are noteworthy and worthwhile. The implementation of Lean Six Sigma has also some constraints, including cost limitations, skill limitations, limited facilities and other such limitations. The implementation of Lean Six Sigma during COVID-19 is not yet a matter of urgency or priority, and hence, cannot yet be applied.

Research limitations/implications

This paper presents opinions of only a few selected professionals of Indian MSMEs. So it was a crucial aspect of capturing the views of such practitioners of their arrival on valid and sound conclusions.

Practical implications

The novelty of this research is to analyze the advantages and obstacles of implementing Lean Six Sigma in MSMEs during the COVID-19 in India. The results of this research can be used as scientific references for researchers who will conduct future research. Moreover, it can be guidance for MSMEs owners to make decisions in implementing Lean Six Sigma during the COVID-19 pandemic. The organizations assess all of their aspects such as perceive objectives, required qualities and shortcomings for fruitful implementation of any practice.

Originality/value

Several suggestions were made for the methods and thoughts, which will constitute a Lean Six Sigma organization. Hence, the research offers an excellent framework for both working professionals and academicians to understand the view of Indian MSMEs along with their benefits and obstacles of implementing Lean Six Sigma. So this study helps in laying out a platform for understanding the uses of Lean Six Sigma for process excellence in a new era due to COVID-19.

中文翻译：

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精益六西格码在 COVID-19 期间在印度 MSME 中的作用

目的

本研究的目的是探讨在 COVID-19 期间或之后在印度 MSME 中实施精益六西格码的优势和障碍。以下研究还详细阐述了在印度 MSME 中实施精益六西格码所面临的挑战，以及提供适当气候以确保长期成功所需的文化变化。

设计/方法/方法

本研究使用的方法是描述性研究，它探索和寻找影响在 MSME 中实施精益六西格码的冲动或动机的因素以及阻碍实施精益六西格码的因素。为了实现精益六西格码的这一目标，已经对主题领域的现有文献进行了重要审查，以根据关键成功因素在推理统计的帮助下准备一个框架。本研究是一个流程，并安排了一种使用 MS-Excel 和 SPSS 25.0 统计软件进行的组织调查。在本研究中，使用有目的的抽样方法选择的参与者人数为 127 名精益六西格码专家以及印度 MSME 的所有者或 CEO。

发现

精益六西格码用于促进制造操作、质量改进和生产力的改进过程。由于实施精益六西格码方法存在一些障碍，因此文化变革的改进过程和结果值得注意且值得。精益六西格码的实施也有一些限制，包括成本限制、技能限制、有限的设施和其他此类限制。在 COVID-19 期间实施精益六西格码尚不是紧急或优先事项，因此尚无法应用。

研究限制/影响

本文仅介绍了印度中小微企业的少数选定专业人士的意见。因此，这是捕捉这些从业者对他们得出有效和合理结论的看法的关键方面。

实际影响

这项研究的新颖之处在于分析了在印度 COVID-19 期间在 MSME 中实施精益六西格码的优势和障碍。本研究的结果可作为今后开展研究的研究人员的科学参考。此外，它可以指导 MSME 所有者在 COVID-19 大流行期间制定实施精益六西格码的决策。组织评估他们的所有方面，例如感知目标、所需质量和任何实践的富有成效的实施的缺点。

原创性/价值

对方法和思想提出了一些建议，这将构成精益六西格码组织。因此，该研究为工作专业人士和院士提供了一个很好的框架，以了解印度 MSME 的观点以及他们实施精益六西格码的好处和障碍。因此，这项研究有助于建立一个平台，以了解在 COVID-19 导致的新时代精益六西格码的用途，以实现卓越的流程。