This study examines the influence of organizational psychological capital on the performance of small and medium-sized companies (SMEs) during crises. We argue that SMEs use their intangible resources to cope with difficult situations such as the COVID-19 pandemic. Therefore, we investigate how organizational psychological capital impacts performance and creative innovation through such intangible resources, namely, organizational citizenship behavior, solidarity, and cooperation. Methodologically, we combine structural equation modelling and regression analysis on a dataset of 379 SMEs. Our results support the notion that organizational psychological capital positively influences creative innovation of SMEs and thus performance during crises. Our research contributes to the organizational behavior literature by showing that psychological resources of SMEs can strengthen performance in times of crisis and help to prepare for future ones.

本研究探讨了危机期间组织心理资本对中小企业绩效的影响。我们认为，中小企业利用其无形资源来应对 COVID-19 大流行等困难情况。因此，我们研究组织心理资本如何通过组织公民行为、团结与合作等无形资源影响绩效和创造性创新。在方法上，我们将结构方程建模和回归分析结合起来，对 379 家中小企业的数据集进行分析。我们的结果支持这样的观点：组织心理资本对中小企业的创造性创新以及危机期间的绩效产生积极影响。我们的研究表明，中小企业的心理资源可以增强危机时期的绩效，并有助于为未来做好准备，从而为组织行为文献做出了贡献。