Hosting the world’s largest Syrian refugee population, Turkey has not introduced a housing policy to address permanently the housing needs of Syrian urban refugees. The aim of this exploratory study, focusing on a case study in a Syrian ethnic enclave in Ankara, was to provide insights into Syrians’ housing conditions and needs while further seeking to establish from their perspectives the determinants of their residential satisfaction (RS). Face-to-face in-depth interviews with 38 Syrian refugees uncovered perceptions and experiences of the resident, dwelling and neighborhood components of RS. The content analysis revealed perceptual attributes of RS, while descriptive statistics displayed the frequencies of citation and the mean RS scores. The study found that Syrians were able to sustain cultural values, identity and social relations through a combination of their own self-settlement strategies and certain neighborhood characteristics, including access to labor and housing markets, aid/subsidies and mosques, low cost of living, the existence of co-ethnics, solidarity networks and peaceful relations with natives, and living in an ethnic enclave. This resulted in RS, which was positively influenced by adaptations made inside/outside the dwelling, detached houses with yards providing privacy, additional housework and socialization space, and large, comfortable, newly-built flats. Conversely, dissatisfaction resulted from the high percentage of rent in the family budget, the existence of unofficial realtors, security problems including the decrease in police services following the departure of Turkish residents, deterioration in dwellings, and the risk of demolitions in the neighborhood’s renewal process. Most of the neighborhood and dwelling features in the field met Syrians’ needs and aspirations, even to the extent that satisfaction levels exceeded expectations.

作为世界上最大的叙利亚难民人口的收容国，土耳其尚未出台住房政策来永久解决叙利亚城市难民的住房需求。这项探索性研究的目的是在安卡拉的叙利亚族裔飞地进行案例研究，目的是深入了解叙利亚人的住房条件和需求，同时进一步寻求从他们的角度确定其居住满意度 (RS) 的决定因素。对 38 名叙利亚难民的面对面深入采访揭示了对 RS 居民、住宅和邻里组成部分的看法和经历。内容分析揭示了 RS 的感知属性，而描述性统计显示了引用频率和平均 RS 分数。研究发现，叙利亚人能够维持文化价值观，通过结合他们自己的自我解决策略和某些邻里特征，包括进入劳动力和住房市场、援助/补贴和清真寺、低生活成本、同族裔的存在、团结网络和和平关系来建立身份和社会关系与当地人在一起，生活在一个民族飞地。这导致了 RS，它受到住宅内部/外部的改造、带院子的独立式住宅、提供隐私、额外的家务和社交空间以及宽敞、舒适的新建公寓的积极影响。相反，不满是由于家庭预算中租金的高百分比、非官方房地产经纪人的存在、安全问题，包括土耳其居民离开后警察服务减少、住房恶化、以及社区更新过程中的拆除风险。该领域的大多数邻里和住宅特征都满足了叙利亚人的需求和愿望，甚至达到了超出预期的程度。