Purpose

This study aims to explore the effect of value co-creation among health-care professionals and in a business-to-business (B2B) context on the involved individuals and the organization. More precisely, the effect of co-creation behaviors on the well-being of individuals, their work performance and team resilience are investigated.

Design/methodology/approach

A quantitative research design was adopted. The data collection was performed through a mail survey of a sample of 96 professionals at a cancer health-care institution in France in which several medical and paramedical providers work together to maximize service options. Linear regressions were conducted using SPSS to analyze the data.

Findings

The results highlight the positive outcomes of an active co-creation process on individual well-being, work performance and team resilience and emphasize its limits.

Originality/value

The originality of this study lies in studying co-creation in the context of the health-care service sector, among health-care professionals and from a B2B perspective. Adopting an inter-organizational frame, this study clarifies the positive and negative effects of co-creation from both personal and organizational aspects.

中文翻译：

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当共同创造得到回报：共同创造对幸福感、工作绩效和团队韧性的影响

目的

本研究旨在探讨医疗保健专业人员之间以及企业对企业 (B2B) 环境中价值共创对相关个人和组织的影响。更准确地说，研究了共同创造行为对个人幸福感、工作绩效和团队韧性的影响。

设计/方法/方法

采用了定量研究设计。数据收集是通过对法国一家癌症医疗机构的 96 名专业人员的邮件调查进行的，在该机构中，几家医疗和辅助医疗提供者共同努力以最大限度地提高服务选择。使用SPSS进行线性回归分析数据。

发现

结果突出了积极的共同创造过程对个人福祉、工作绩效和团队韧性的积极成果，并强调了其局限性。

原创性/价值

本研究的独创性在于研究医疗保健服务部门背景下、医疗保健专业人员之间以及从 B2B 的角度研究共创。本研究采用跨组织框架，从个人和组织方面阐明了共同创造的积极和消极影响。