Purpose

This study aims to apply a Lean Six Sigma framework to support continuous improvement in the maritime industry (shipbuilding, logistics services and shipping companies) during COVID-19 pandemics. By applying the concepts of Lean Six Sigma and supply chain resilience, the most suitable continuous improvement method for the maritime industry is developed to maintain a resilient supply chain during COVID-19.

Design/methodology/approach

A specific shipbuilding, logistics services and shipping company in Indonesia is chosen as the research object. The Lean Six Sigma framework reveals the wastes through the supply chain resilience concept, and implements internal business processes to maintain optimal system performance.

Findings

The paper identifies important implementation aspects in applying Lean Six Sigma to shipbuilding, logistics services and shipping. The DMAIC (define, measure, analyze, improve and control) approach is applied to achieve supply chain resilience. Resilient measures are generated for the case companies to maximize performance during the pandemics.

Practical implications

This paper provides a new insight for integrating Lean Six Sigma and resilience strategies in the maritime industry during COVID-19 disruptions. The authors provide some insights to sustain the performance of the maritime industries under study.

Originality/value

This study is part of the first research in the maritime industry that focuses on continuous improvement during COVID-19 using Lean Six Sigma and supply chain resilience.

中文翻译：

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COVID-19时代精益六西格码与供应链弹性在海运业中的应用

目的

本研究旨在应用精益六西格码框架在 COVID-19 大流行期间支持海运业（造船、物流服务和航运公司）的持续改进。通过应用精益六西格码和供应链弹性的概念，开发了最适合海运业的持续改进方法，以在 COVID-19 期间保持弹性供应链。

设计/方法/方法

选择印度尼西亚某特定的造船、物流服务和航运公司作为研究对象。精益六西格码框架通过供应链弹性概念揭示浪费，并实施内部业务流程以保持最佳系统性能。

发现

本文确定了将精益六西格码应用于造船、物流服务和航运的重要实施方面。DMAIC（定义、测量、分析、改进和控制）方法用于实现供应链弹性。为案例公司制定了弹性措施，以在大流行期间最大限度地提高绩效。

实际影响

本文为在 COVID-19 中断期间在海运业中整合精益六西格码和弹性策略提供了新的见解。作者提供了一些见解，以维持所研究的海运业的表现。

原创性/价值

这项研究是航运业首次研究的一部分，该研究侧重于使用精益六西格码和供应链弹性在 COVID-19 期间持续改进。