The COVID-19 pandemic occurred in the midst of a reform movement in probation and parole supervision in the United States. Because social distancing orders created significant disruptions in probation and parole, the pandemic provides an opportunity to explore the innovative ways that probation and parole officers adjusted their supervision strategies with clients. We surveyed probation and parole officers in the United States (N = 1,054; 65% female, 66% probation) in May–June 2020 about the supervision strategies they used with people on their caseloads before and immediately after the pandemic’s onset. Data indicate that overall rates of contact did not change, but that in-person contacts were replaced with remote communication strategies. Client access to electronic communication platforms, especially video conferencing, facilitated more frequent contact and more reliance on behavioral tactics and treatment-oriented case management approaches in the post-COVID period. Results reveal the potential role for video conferencing as an integral element of probation and parole reform.

COVID-19 大流行发生在美国缓刑和假释监督改革运动中。由于社会疏远令对缓刑和假释造成重大干扰，大流行提供了一个机会，可以探索缓刑和假释官员与客户调整监管策略的创新方式。我们调查了美国的缓刑和假释官员 ( N= 1,054；65% 的女性，66% 的缓刑）在 2020 年 5 月至 6 月期间，关于他们在大流行开始之前和之后立即对处理案件的人使用的监督策略。数据表明，总体接触率没有变化，但面对面的接触被远程通信策略所取代。在后 COVID 时期，客户对电子通信平台的访问，尤其是视频会议，促进了更频繁的联系，并更多地依赖行为策略和以治疗为导向的病例管理方法。结果揭示了视频会议作为缓刑和假释改革的一个组成部分的潜在作用。