Purpose

This study aims to explore the usability of the andragogical process model for learning to develop, deliver and evaluate training to improve communication between adapted transport drivers and people living with communication disabilities and to identify the successes and limitations of the model in this context.

Design/methodology/approach

Two aspects were considered to explore the usability of the andragogical process model for learning: a comparison between the elements of the model and the designing, delivering and evaluating processes of the training; and an appreciation evaluation.

Findings

The model was useful to systematically design, deliver and evaluate workplace training that was appreciated by the learners, even though most of the model’s elements were modified to meet the constraints of the trainer and the organization. Assessing the needs for learning, establishing a human climate conducive to learning and choosing appropriate training methods emerged as key elements that contributed to a successful appreciation of this training.

Originality/value

This study is one of the few that examines the possibility of a systematic application of the andragogical process model for learning to workplace training. Its results suggest that the model could be considered for application by non-professional trainers or external trainers from a workplace, but that organizational constraints must be considered when using it.

中文翻译：

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探索用于学习设计、交付和评估工作场所沟通伙伴培训的教学过程模型的可用性

目的

本研究旨在探索和教学过程模型的可用性，用于学习开发、提供和评估培训，以改善适应的交通司机和患有沟通障碍的人之间的沟通，并确定该模型在这种情况下的成功和局限性。

设计/方法/方法

考虑了两个方面来探索学习过程模型的可用性：模型元素与培训的设计、交付和评估过程之间的比较；和鉴赏评价。

发现

该模型对于系统地设计、提供和评估受到学习者赞赏的工作场所培训非常有用，尽管该模型的大部分元素都经过修改以满足培训师和组织的限制。评估学习需求、营造有利于学习的人文氛围以及选择合适的培训方法成为成功评价培训的关键要素。

原创性/价值

这项研究是为数不多的研究在工作场所培训学习过程中系统应用和教学过程模型的可能性的研究之一。其结果表明，该模型可以考虑由非专业培训师或工作场所的外部培训师应用，但在使用时必须考虑组织约束。