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COVID-19 and the future of work in the hospitality industry
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2021-05-28 , DOI: 10.1016/j.ijhm.2021.102986
Arthur Huang 1 , Efren De la Mora Velasco 1 , Jessica Marsh 1 , Hannah Workman 1
Affiliation  

The COVID-19 pandemic has significantly disrupted the hospitality industry. This research combines different data to examine the US labor market trends during COVID-19. It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. This paper develops two propositions about preparing hospitality workers for the future of work and providing flexible work arrangements.



中文翻译:


COVID-19 和酒店业工作的未来



COVID-19 大流行严重扰乱了酒店业。这项研究结合了不同的数据来研究 COVID-19 期间美国劳动力市场的趋势。研究发现,休闲和酒店业的低准备工作受到的打击最严重,而且恢复缓慢。此次疫情凸显了酒店业工作场所安全、技能差距、技术采用和工作重组等日益严重的问题。本文提出了两项​​关于酒店业员工为未来工作做好准备和提供灵活工作安排的建议。

更新日期:2021-06-01
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