This paper explores how urban planners can use a hybrid organization to manage smart city initiatives. We use an inductive qualitative case study approach based on connecting emergent concepts through Gioia's method to answer the following research question: “How can hybrid organizations manage a complex network of actors in smart city initiatives?”. The study highlights that in managing smart city initiatives, hybrid organizations benefit from actor-network theory. Additionally, for a more in-depth view, the study investigates the framework provided by Chourabi to test the hybridity theory. Overall, the results suggest that hybridity is feasible and increases the output directed towards citizens. The paper contributes to the existing literature on both hybrid organizations and smart cities. We conclude that despite the conventional distinction between public and private entities, managing smart city initiatives that include complex factors such as new technologies may require the adoption of hybrid management solutions by urban planners, especially when multidisciplinary and complex skills are required. Thus, smart city solutions are most effective when combined with hybrid management models. This research has utility for urban planners, policymakers, and researchers. It aims to support practical management solutions (analysed through a theoretical lens) to foster smart city initiatives.

本文探讨了城市规划者如何使用混合组织来管理智慧城市计划。我们使用基于通过 Gioia 方法连接新兴概念的归纳定性案例研究方法来回答以下研究问题：“混合组织如何在智慧城市计划中管理复杂的参与者网络？”。该研究强调，在管理智慧城市计划时，混合组织受益于参与者网络理论。此外，为了更深入地了解，该研究调查了 Chourabi 提供的框架来测试混合理论。总的来说，结果表明混合是可行的，并增加了针对公民的产出。该论文对有关混合组织和智慧城市的现有文献做出了贡献。我们得出的结论是，尽管公共实体和私人实体之间存在传统区别，但管理包含新技术等复杂因素的智慧城市计划可能需要城市规划者采用混合管理解决方案，尤其是在需要多学科和复杂技能的情况下。因此，智慧城市解决方案与混合管理模式相结合时最为有效。这项研究对城市规划者、政策制定者和研究人员有用。它旨在支持实用的管理解决方案（通过理论视角分析）以促进智慧城市计划。