Theoretically based on public service logic (PSL), this paper explores the barriers and capabilities surrounding public sector value co-creation with private sector organizations in the context of digital transformation. Specifically, value co-creation efforts at a large public transport and rail infrastructure provider are examined from multiple perspectives using an exploratory case study approach. Based on qualitative interview data, six barriers that hinder value co-creation in public service ecosystems and five corresponding organizational capabilities required to overcome them are identified. The study contributes to the field of public management research by shedding light on the concept of value co-creation in public-private sector digitalization collaborations.

中文翻译：

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公共服务组织与私营部门之间的价值共同创造：组织能力的视角

从理论上基于公共服务逻辑（PSL），本文探讨了在数字化转型背景下与私营部门组织共同创造公共部门价值的障碍和能力。具体而言，使用探索性案例研究方法从多个角度检查了大型公共交通和铁路基础设施提供商的价值共同创造工作。根据定性访谈数据，确定了阻碍公共服务生态系统中价值共创的六个障碍以及克服这些障碍所需的五个相应的组织能力。这项研究通过阐明公私部门数字化合作中价值共创的概念，为公共管理研究领域做出了贡献。