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Tourism experiences in motion. Mobile, visual and psychophysiological methods to capture tourists “on the move”
Tourism Management Perspectives ( IF 7.3 ) Pub Date : 2021-05-23 , DOI: 10.1016/j.tmp.2021.100825
Anna Scuttari

Experience measurement and design have become leading management objectives to ensure destination competitiveness in recent years. This paper applies the user-centred perspective of mobile video ethnography with bio-sensing and facial action coding to study journey experiences – i.e. those tourist experiences happening in motion. The use of mobile, visual and psychophysiological methods represents a novel opportunity to deeper explore physical, sensory, social and emotional shades of tourist experiences. Experience measurement and design in the field of tourist transport has the potential to shape more sustainable and experientially rich forms of mobility. Results show and compare unique features of cycling and motorcycling journeys, highlighting the interface between riding and non-riding tasks, as well as the importance of speed variation and time duration in assessing the relationship with land- and soundscapes.



中文翻译:

旅游体验动起来。流动,视觉和心理生理学方法,以“移动中”捕捉游客

近年来,经验评估和设计已成为确保目的地竞争力的主要管理目标。本文将移动视频人种学以用户为中心的视角与生物传感和面部动作编码结合起来,以研究旅程体验,即那些在运动中发生的游客体验。移动,视觉和心理生理方法的使用为深入探索游客体验的身体,感觉,社会和情感阴影提供了新的契机。游客运输领域的经验评估和设计有可能塑造出更可持续和更具体验性的出行形式。结果显示并比较了骑自行车和摩托车旅行的独特功能,突出了骑行和非骑行任务之间的界面,

更新日期:2021-05-24
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