Purpose

Although politicians' use of performance information affects political decisions and, through them, the well-being of society, there is a lack of studies exploring what contextual factors are associated with annual active performance information use among politicians. Furthermore, past studies on this subject have been cross-sectional rather than longitudinal.

Design/methodology/approach

In this qualitative case study, triangulation of observations and 10 semi-structured interviews were used to ensure the robustness of findings. The study was conducted in a Finnish municipality known as Kangasala.

Findings

A dialogue culture, constructive political climate, trusted information sources and high-quality information attained via accessible information channels explained the high information use in primarily unfavorable conditions to such use. The authors’ findings contradict many prior interview and survey studies that did not recognize the simultaneous contributions of the information provider, channel and quality, along with organizational and environmental factors to high performance information use. The results contradict to some extent the findings from other countries as these studies have explained high levels of use with unique combinations of drivers, whereas we identify common attributes of these combinations and talk about their meaning in the success of Kangasala's public financial management. However, the findings of this case study cannot be generalized.

Originality/value

This study describes a case organization that created a supportive environment for politicians' frequent performance information use that contributed to improvements. Past studies provide little knowledge about establishing sustained high levels of information use among politicians, so the case offers ideas and inspiration for improving this use.

中文翻译：

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建设性文化之美：为议员广泛使用绩效信息播下种子

目的

尽管政治家对绩效信息的使用会影响政治决策，并通过它们影响社会福祉，但缺乏探索哪些背景因素与政治家每年积极使用绩效信息相关的研究。此外，过去关于这个主题的研究是横断面的，而不是纵向的。

设计/方法/方法

在这个定性案例研究中，使用三角观察和 10 次半结构化访谈来确保调查结果的稳健性。该研究是在一个名为 Kanasala 的芬兰自治市进行的。

发现

对话文化、建设性的政治气候、可信赖的信息来源和通过可访问的信息渠道获得的高质量信息解释了在主要不利条件下的大量信息使用。作者的发现与许多先前的访谈和调查研究相矛盾，这些研究没有认识到信息提供者、渠道和质量以及组织和环境因素对高性能信息使用的同时贡献。结果在某种程度上与其他国家的发现相矛盾，因为这些研究解释了具有独特驱动因素组合的高水平使用，而我们确定了这些组合的共同属性，并讨论了它们对 Kangasala 公共财务管理成功的意义。然而，

原创性/价值

本研究描述了一个案例组织，该组织为政治家频繁使用绩效信息创造了一个支持环境，有助于改进。过去的研究几乎没有提供关于在政治家中建立持续高水平信息使用的知识，因此该案例为改进这种使用提供了想法和灵感。