Cultural sensitivity is highly relevant but inadequately conceptualized in tourism contexts. This article explores and advances understanding of cultural sensitivity in relation to Arctic tourism where local and Indigenous livelihoods and environments are tethered to dynamics of recent tourism growth and decline, climate change, and colonial power relations. Framing cultural sensitivity as a subjective orientation towards otherness, the article illuminates differences between ethnocentric and ethnorelative orientations and discusses the importance of relational tourism processes. By advancing the conceptualization of cultural sensitivity, the article offers a framework for developing tourism services and products, and approaching tourism encounters, in ways that can enhance recognition, respect and reciprocity towards otherness in Arctic tourism and beyond.

文化敏感性是高度相关的，但在旅游环境中没有充分概念化。本文探讨并促进了对与北极旅游相关的文化敏感性的理解，其中当地和原住民的生计和环境与近期旅游业增长和衰退、气候变化和殖民权力关系的动态有关。本文将文化敏感性视为对他者的主观取向，阐明了民族中心主义取向和民族相对取向之间的差异，并讨论了相关旅游过程的重要性。通过推进文化敏感性的概念化，本文提供了一个框架，用于开发旅游服务和产品，并以能够增强认可度的方式接近旅游体验，