ABSTRACT

This research examines the crisis management approaches of local governments in responding to the service demands of their homeless populations during the COVID-19 pandemic. The pandemic has generated challenges for cities in serving the homeless who often lack access to health care and may reside in outdoor camps or congregate shelters where the virus may spread. A review of the websites in 20 major U.S. cities shows that they are adopting a number of diverse and innovative crisis management strategies to mitigate the effects of the COVID-19 pandemic for their most vulnerable population. Information useful to practitioners and scholars is presented.

摘要

本研究考察了地方政府在应对 COVID-19 大流行期间无家可归者的服务需求方面的危机管理方法。大流行给城市在为无家可归者提供服务方面带来了挑战，他们往往无法获得医疗保健，可能居住在病毒可能传播的户外营地或聚集的避难所。对美国 20 个主要城市的网站的审查表明，他们正在采用多种多样化和创新的危机管理策略，以减轻 COVID-19 大流行对其最脆弱人群的影响。提供了对从业者和学者有用的信息。