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The relational work of compassion and toxicity at a pupil referral unit
Organization ( IF 3.3 ) Pub Date : 2021-05-16 , DOI: 10.1177/13505084211015376
Sharon Bolton 1 , Knut Laaser 2
Affiliation  

This article contributes to the literature on compassion in organisations by exploring, through the sociology of relational work, how compassion emerges against the backdrop of what is described as structural toxicity; that is, structures, policies and practices that create the material stage upon which compassion may, or may not, materialise. Underfunding, social deprivation and draconian performance measures are all examples of structural toxicities that may trigger relational toxicity, that is conflict, suffering and disconnection at work but also where compassion may emerge in various forms. It is against this backdrop that we seek to address the conceptual and empirical gap in current understandings of compassion in organisations. Theorising from the empirical field, a case is presented in which compassion emerges as a product of the ongoing relational work of teachers in response to structural toxicities that trigger repeated instances of emotional pain and suffering but also joy and engagement with their work and each other.



中文翻译:

学生转诊单位的同情与毒性的关系

本文通过关系工作的社会学探索同情如何在所谓的结构毒性的背景下出现,从而为有关组织中同情的文献做出了贡献。就是说,结构,政策和实践创造了同情可能会或可能不会实现的物质阶段。资金不足,社会剥夺和严厉的绩效措施都是结构性毒性的例子,这些结构性毒性可能引发关系性毒性,即工作中的冲突,痛苦和脱节,但同情心可能以各种形式出现。在这种背景下,我们试图解决组织对同情心的当前理解中的概念和经验上的差距。从经验领域推论

更新日期:2021-05-17
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