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Bridging the Digital Divide in Ethnic Minority Older Adults: an Organisational Qualitative Study
Information Systems Frontiers ( IF 6.9 ) Pub Date : 2021-05-15 , DOI: 10.1007/s10796-021-10126-8
Jyoti Choudrie , Chike Obuekwe , Efpraxia Zamani

This paper aims to explore and understand the digital divide in older adults when accepting and using smart devices within an organization. Using an in-depth single case study, the digital divide is explored and understood using technology-mediated learning for older adults when using smart devices; ie. tablet devices. The case study is based on a group of educated, older Indian adult volunteers at a local Punjabi radio station. A qualitative approach used the data collection techniques of interviews, observations, informal conversations and reference to archival documents and interpretivism for analysis. Our findings revealed that older adults with ailments have shorter lives, contrary to popular perception, can be very active in their communities, are able to use basic IT and are willing to use technology when it leads to significant tangible or intangible benefits without considering the remaining time of their lives. Contributions for policymakers and industry are also offered in this paper.



中文翻译:

弥合少数民族老年人的数字鸿沟:一项组织定性研究

本文旨在探讨和理解在组织内部接受和使用智能设备时老年人的数字鸿沟。通过深入的单例研究,在老年人使用智能设备时,通过技术为媒介的学习,探索并理解了数字鸿沟;IE。平板电脑设备。该案例研究基于当地旁遮普电台的一群受过良好教育的印度成年人志愿者。定性方法使用访谈,观察,非正式对话的数据收集技术,并参考档案文件和解释主义进行分析。我们的研究结果表明,与普遍的看法相反,患有疾病的老年人的寿命较短,在他们的社区中可能非常活跃,能够使用基本的IT并愿意在技术带来明显的或无形的利益时使用技术,而无需考虑剩余的生命时间。本文还为决策者和行业做出了贡献。

更新日期:2021-05-15
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