ABSTRACT

Health practitioners run the risk of ethical board complaints or legal action against them in their professional careers. This experience can have a detrimental impact on personal wellness and professional practice. This study reports on the subjective experience of ten South African psychologists who received complaints. Semi structured interviews were conducted, and the transcripts analyzed using interpretative phenomenological analysis (IPA). The data indicates that (1) the participants experienced the effects of a complaint on an intensely personal level and (2) the experience of a complaint highlighted the challenging nature of working in the modern health care arena. The researchers hope to inform the psychological community of the emotional challenges experienced during a complaint process, to encourage a transparent discourse about the subject and muster support for practitioners during an often-isolating professional incident.

摘要

健康从业者在其职业生涯中面临道德委员会投诉或法律诉讼的风险。这种经历会对个人健康和专业实践产生不利影响。本研究报告了十名收到投诉的南非心理学家的主观体验。进行了半结构化访谈，并使用解释性现象学分析（IPA）分析了成绩单。数据表明，(1) 参与者在强烈的个人层面上体验了投诉的影响；(2) 投诉的经历凸显了在现代医疗保健领域工作的挑战性。研究人员希望告知心理社区在投诉过程中所经历的情感挑战，