School psychologists and counselors with large caseloads struggle with delivery of high-quality mental health services in the school setting due to time constraints and competing responsibilities. These providers can benefit from technology solutions that help engage and monitor the mental health of their clients in and out of session. This study assessed the usability and acceptability of a mobile health (mHealth) for the mental health technology platform, NeuroFlow, with seven students and three providers in an urban, high school counseling center. Student perceptions of usability and acceptability were gathered via questionnaire while provider perceptions of NeuroFlow were assessed using focus groups. Providers and students reported variable experiences with usability of the platform, but both groups expressed satisfaction with the use of NeuroFlow, demonstrating the acceptability of this approach. Overall, findings revealed that providers and students indicated NeuroFlow could be integrated into mental health treatment but would benefit from increased emphasis on initial and sustained training on the platform features. Further study is needed to examine the extent to which technology-based applications may support mental health treatment delivered in the school setting.

中文翻译：

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辅导员和学生对在学校咨询环境中使用的移动健康技术平台的看法

由于时间限制和相互竞争的责任，处理大量案件的学校心理学家和辅导员难以在学校环境中提供高质量的心理健康服务。这些提供者可以从技术解决方案中受益，这些解决方案有助于在会议期间和结束时帮助和监控客户的心理健康。本研究评估了心理健康技术平台 NeuroFlow 的移动健康 (mHealth) 的可用性和可接受性，其中有七名学生和三名提供者在城市高中咨询中心。通过问卷收集学生对可用性和可接受性的看法，而使用焦点小组评估提供者对 NeuroFlow 的看法。提供者和学生报告了平台可用性的不同体验，但两组都对 NeuroFlow 的使用表示满意，证明了这种方法的可接受性。总体而言，调查结果显示，提供者和学生表示 NeuroFlow 可以整合到心理健康治疗中，但会受益于对平台功能的初始和持续培训的更多重视。需要进一步研究以检查基于技术的应用程序可以在多大程度上支持在学校环境中提供的心理健康治疗。