ABSTRACT

The COVID-19 pandemic prompted an abrupt shift in the use of information and communication technology (ICT) in practice. The pre-pandemic use of informal ICT was already ubiquitous in social work practice. The purpose of this teaching note is to highlight that social work education must prepare students for practice using ICT during COVID-19 and beyond. Incorporated are findings from an international study on informal ICT use before COVID-19, which confirmed its ubiquity in social work, underscoring the need to educate and prepare social workers to use ICTs. Six knowledge areas important for social work education related to ICT use are discussed: integrating theoretical foundations; ethical considerations; confidentially and documentation; access and equity; risk assessment and management; and supervision and policy.

摘要

COVID-19 大流行促使信息和通信技术 (ICT) 在实践中的使用发生了突然转变。大流行前非正式 ICT 的使用在社会工作实践中已经无处不在。本教学笔记的目的是强调社会工作教育必须让学生为在 COVID-19 及以后使用 ICT 的实践做好准备。纳入了一项关于 COVID-19 之前非正式 ICT 使用的国际研究的结果，该研究证实了其在社会工作中的普遍性，强调了教育和准备社会工作者使用 ICT 的必要性。讨论了与 ICT 使用相关的社会工作教育的六个重要知识领域：整合理论基础；伦理考虑；保密和文件；获取和公平；风险评估和管理；以及监督和政策。