There is a great emphasis on the importance of serving communities and the need to study servant leadership in recent higher education literature. Yet, academics’ community citizenship behavior has not been examined through applied research. To address these issues, our study aims at investigating the effects of two dimensions of servant leadership (behaving ethically and helping subordinates grow and succeed) on job satisfaction and community citizenship behavior. The context of our multi-level study is the Malaysian higher education. To estimate our theoretical model, we employed the EQS 6.4 statistical package and analyzed the data collected from 1876 lecturers from 120 departments using a multi-level structural equation modeling (MSEM) methodology. Our results revealed two completely different model structures at both lecturer and department levels. More specifically, while both the predictors were useful for explaining the outcome variables at the lecturer level, we observed that only behaving ethically was a significant predictor of community citizenship behavior at the department level. We discuss the findings in detail and elaborate on the implications of the findings with respect to policy and practice, theory, and methodology. We also address limitations and make recommendations for future research.

在最近的高等教育文献中，非常重视为社区服务的重要性以及研究仆人领导力的必要性。但是，尚未通过应用研究来检查学者的社区公民行为。为了解决这些问题，我们的研究旨在调查仆人领导力的两个维度（在道德上行为并帮助下属成长和成功）对工作满意度和社区公民行为的影响。我们多层次学习的背景是马来西亚的高等教育。为了评估我们的理论模型，我们使用了EQS 6.4统计软件包，并使用多级结构方程模型（MSEM）方法分析了从120个部门的1876名讲师那里收集的数据。我们的结果揭示了在讲师和部门两个完全不同的模型结构。更具体地说，尽管这两个预测因素都有助于解释讲师级别的结果变量，但我们观察到，只有道德行为是部门级别社区公民行为的重要预测因素。我们将详细讨论调查结果，并详细说明调查结果对政策和实践，理论和方法的影响。我们还解决了局限性，并为以后的研究提出了建议。我们将详细讨论调查结果，并详细说明调查结果对政策和实践，理论和方法的影响。我们还解决了局限性，并为以后的研究提出了建议。我们将详细讨论调查结果，并详细说明调查结果对政策和实践，理论和方法的影响。我们还解决了局限性，并为以后的研究提出了建议。