This paper had developed an effective information technology (IT) vendor selection model for banking & financial services industries (BFSI). For any business, profitability and growth depends on the right vendor selection in their purchase process. This paper identifies ten most influencing and important criteria with 43 sub-criteria to comprehend the vendor selection process. Furthermore, the authors developed a vendor selection score model using Structural Equation Modelling (SEM) and Analytic Hierarchy Process (AHP). This article intends to inform practice and conclude with practical recommendations to BFSI for vendor selection. The proposed composite technique identified the most eligible vendor to meet up with the buyer’s strategies. This article suggests the most desirable vendor for the required benefit. Vendor 1 (Silverlake) with a score of 44% promised to be the most recommended one that also performed consistently in the sensitivity test.

中文翻译：

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信息技术供应商选择的结构方程建模和层次分析过程的复合技术

本文为银行和金融服务行业 (BFSI) 开发了一个有效的信息技术 (IT) 供应商选择模型。对于任何企业，盈利能力和增长都取决于在采购过程中选择正确的供应商。本文确定了 10 个最具影响力和最重要的标准以及 43 个子标准，以理解供应商选择过程。此外，作者使用结构方程建模 (SEM) 和层次分析法 (AHP) 开发了供应商选择评分模型。本文旨在为实践提供信息，并为 BFSI 供应商选择提供实用建议。提议的复合技术确定了最符合买方策略的供应商。本文建议了最理想的供应商以获得所需的利益。