Championing is key to the success of an IT implementation. Recently, changes in the nature of technologies used in organizational contexts and changing organizational structures call for a renewed focus on IT championing in order to explain its distributed nature. Following an analytic induction approach and drawing from semi-structured interviews with 37 practitioners (physicians, residents, nurses, IT staff and administrators) in three healthcare-related settings, the study conceptualizes distributed IT championing as a process constituted of multiple individuals’ behaviors, unfolding over time, that proactively go beyond formal job requirements in support of an IT implementation. While multiple individuals may enact similar championing behaviors, the data indicates that multiple individuals may also enact distinct, yet complementary, championing behaviors over the course of the IT implementation. Overall, distributed IT championing evolves through cycles of distinct stages of bridging-in, bonding, and bridging-out, with each stage being shaped by different dimensions of social capital. Also, IT artifacts that are particularly generative appear more conducive to distributed IT championing than closed ones. This paper contributes to extant literature on IT championing by developing a process model of distributed IT championing in the context of an IT implementation.

拥护是IT实施成功的关键。最近，组织环境中使用的技术性质的变化和组织结构的变化要求重新关注IT支持，以解释其分布式性质。在采用分析归纳法并从与三种医疗保健相关的环境中对37位从业者（医师，住院医师，护士，IT人员和管理人员）进行的半结构化访谈中得出的结论之后，该研究将分布式IT拥护概念化为一个由多个人的行为构成的过程，随着时间的流逝，它主动地超出了正式工作的要求，以支持IT实施。尽管多个人可能表现出相似的拥护行为，但数据表明，多个人也可能表现出截然不同但互补的行为，在IT实施过程中倡导行为。总体而言，分布式IT拥护者的发展经历了桥接，绑定和桥接不同阶段的循环，每个阶段都由社会资本的不同维度决定。而且，与封闭的产品相比，特别具有生成力的IT产品看起来更有利于分布式IT支持。本文通过在IT实施环境中开发分布式IT拥护的过程模型，为有关IT拥护的现有文献做出了贡献。与封闭的相比，特别生成的IT工件似乎更有利于分布式IT支持。本文通过在IT实施环境中开发分布式IT拥护的过程模型，为有关IT拥护的现有文献做出了贡献。与封闭的相比，特别生成的IT工件似乎更有利于分布式IT支持。本文通过在IT实施环境中开发分布式IT拥护的过程模型，为有关IT拥护的现有文献做出了贡献。