Purpose

This paper aims to investigate the use of m-government applications for public services providing in Brazil. As a secondary objective, the paper aims to analyze the relationship between the use of m-government applications and development.

Design/methodology/approach

To achieve the objective of this research, the 100 smartest cities of Brazil were selected and the mobile apps provided by their local governments were identified. Both qualitative and quantitative methods were adopted, including content analysis technique, chi-square test and regression analysis.

Findings

The results show that mobile apps developed by local governments of Brazilian smart cities include information and public services access, health, education, security, tourism, water supply system, environment, among others. The results also show a positive relationship between apps downloads and development indexes.

Social implications

This paper emphasizes the social side of information technology, showing that it can contribute to the implementation of more inclusive cities that respond to the needs and interests of their citizens.

Originality/value

This paper presents empirical evidences of the potential benefits of m-government technologies for development in an emerging country. Moreover, it highlights how mobile applications developed by local governments may lead to a better quality of life of the population, considering a comprehensive approach of development that involves its economic, social and human dimensions.

中文翻译：

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移动政府应用的使用：来自巴西最智慧城市的经验证据

目的

本文旨在调查移动政府应用程序在巴西公共服务提供中的使用。作为次要目标，本文旨在分析移动政务应用程序的使用与开发之间的关系。

设计/方法/方法

为了实现这项研究的目标，我们选择了巴西 100 个最智慧的城市，并确定了当地政府提供的移动应用程序。采用了定性和定量方法，包括内容分析技术、卡方检验和回归分析。

发现

结果表明，巴西智慧城市地方政府开发的移动应用程序包括信息和公共服务访问、健康、教育、安全、旅游、供水系统、环境等。结果还显示应用下载量和开发指数之间存在正相关关系。

社会影响

本文强调了信息技术的社会方面，表明它可以为响应公民需求和利益的更具包容性的城市的实施做出贡献。

原创性/价值

本文提供了移动政府技术对新兴国家发展的潜在好处的实证证据。此外，考虑到涉及经济、社会和人文层面的综合发展方法，它强调了地方政府开发的移动应用程序如何能够改善人们的生活质量。