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The Mediating Role of Employee Innovativeness on the Nexus between Internet Banking and Employee Performance: Evidence from the Republic of Congo
Mathematical Problems in Engineering Pub Date : 2021-05-08 , DOI: 10.1155/2021/6610237
Jean Baptiste Bernard Pea-Assounga 1 , Hongxing Yao 1
Affiliation  

In recent years, banks have begun to realize the importance of Internet banking services and their connection with the banking sector. The main purpose of this article was to find the mediating role of employee innovativeness in the relationship between Internet banking and employee performance of certain banks in the Republic of Congo. A 350-sample size was considered, and a partial least square and structural model equation was used for data analysis. The research results suggested that Internet banking positively affects employee performance and employee innovativeness. They also confirmed that employee innovativeness partially mediates the relationship between Internet banking and employee performance. The theoretical model was built based on Diffusion of Innovation (DOI) Theory, Job Demands-Resources (JD-R) Model, Absorptive Capacity Theory (ACT), and Resource-Based View Theory. This work makes a more accurate contribution to the literature on Internet banking and employee performance. The study further provided recommendations and suggests directions for future studies.

中文翻译:

员工创新在互联网银行与员工绩效之间联系中的中介作用:来自刚果共和国的证据

近年来,银行已经开始意识到互联网银行服务及其与银行部门之间的联系的重要性。本文的主要目的是要发现员工创新能力在刚果共和国某些银行的网上银行与员工绩效之间的关系中所起的中介作用。考虑了350个样本的大小,并将偏最小二乘和结构模型方程式用于数据分析。研究结果表明,网上银行对员工绩效和员工创新能力有积极影响。他们还确认,员工的创新能力部分地调节了网上银行与员工绩效之间的关系。该理论模型是基于创新扩散(DOI)理论,工作需求-资源(JD-R)模型,吸收能力理论(ACT)和基于资源的视图理论。这项工作为有关网上银行和员工绩效的文献做出了更准确的贡献。该研究进一步提供了建议,并为将来的研究提供了方向。
更新日期:2021-05-08
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