Objective: The purpose of this study was to test the effectiveness of a rapport-based approach to interviewing that includes productive questioning skills, conversational rapport, and relational rapport-building tactics. Hypotheses: We predicted that training police investigators in a rapport-based approach would significantly increase the use of rapport-based tactics and that such tactics would directly influence the interviewee's perceptions of rapport and indirectly lead to increased cooperation and disclosure of information. Method: We trained federal, state, and local law enforcement investigators (N = 67) in the use of evidence-based interviewing techniques. Both before and after this training, investigators interviewed semi cooperative subjects (N = 125). Interviews were coded for the use of various interview tactics, as well as subjects' disclosure. Participants also completed a questionnaire regarding their perceptions of the interviewer and their decision to cooperate with the interviewer. Results: Evaluations of the training were positive, with high ratings of learning, preparedness to use tactics, and likelihood of use following the training. In posttraining interviews, investigators significantly increased their use of evidence-based tactics, including productive questioning, conversational rapport, and relational rapport-building tactics. Structural equation modeling demonstrated that investigators' use of the evidence-based interview tactics was directly associated with increased perceptions of rapport and trust and indirectly associated with increased cooperation and information disclosure. Conclusions: We demonstrated that rapport-based interview tactics could be successfully trained and that using such tactics can facilitate perceptions of rapport and trust, reduce individuals' resistance to cooperate, and increase information yield. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

中文翻译：

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评估基于友好关系的调查访谈的好处：一项针对执法调查员的培训研究。

目的：本研究的目的是测试基于和睦关系的面试方法的有效性，该方法包括生产性提问技巧，对话和睦关系以及建立关系和睦关系的策略。假设：我们预测，以基于和睦的方式培训警察调查员将大大增加基于和睦的策略的使用，并且这种策略将直接影响受访者对和睦的看法，并间接导致合作和信息披露的增加。方法：我们使用基于证据的采访技术培训了联邦，州和地方执法调查员（N = 67）。在这次培训之前和之后，研究人员都采访了半合作社科目（N = 125）。访谈采用各种访谈策略进行编码，以及受试者的披露。参与者还完成了关于他们对访问者的看法以及与访问者合作的决定的调查表。结果：对培训的评价为积极，对学习的评价很高，对使用策略的准备程度较高，并且在培训后使用的可能性很高。在培训后的访谈中，调查人员显着增加了基于证据的策略的使用，包括生产性提问，对话和睦以及建立关系和睦的策略。结构方程模型表明，调查人员对基于证据的采访策略的使用与增加的对融洽和信任的感知直接相关，而与增加的合作和信息披露间接相关。结论：我们证明，可以成功地训练基于融洽的面试策略，并且使用这种策略可以促进对融洽和信任的理解，减少个人的合作抵抗力，并提高信息产生率。（PsycInfo数据库记录（c）2021 APA，保留所有权利）。