ABSTRACT

This study explores the meaning of inclusion among Black, Brown and Indigenous Persons of Color (BIPOC) and LGBTQI+ volunteers of a national sport governing body. The study situates itself within socio-ecological and critical race theories to (a) examine the experience of inclusion (or lack thereof) for minoritized volunteers and (b) identify hindrances and enablers of inclusion. Volunteers perform essential roles within sport organizations, and increased diversity, equity, and inclusion is central for justice and performance reasons. However, limited research exists which critically examines the experience of volunteers from traditionally underrepresented populations. This study seeks to fill that gap. Improving diversity and inclusion within NGBs is not only likely to improve organizational performance, but also addresses issues of good governance and social justice. Semi-structured interviews coupled with narrative inquiry were employed to collect and analyze data. Findings suggest that volunteers experienced inclusion, or lack thereof, across four layered systems – personal, interpersonal, organizational and community. Within those layers, we identified the following subthemes: unique experience and viewpoint, personal responsibility, assimilation (individual); political/social capital, mentors (interpersonal); required commitment, inclusion not embedded in organizational cultural (organizational); implicit bias, microaggressions (community). From this model, we suggest characteristics of inclusive and non-inclusive organizations across a continuum of inclusion. Furthermore, the presented model fills a gap in existing literature and provides guidelines and specific actionable areas for organizations to develop environments that are more inclusive.

摘要

本研究探讨了国家体育管理机构的黑人、棕色人和有色人种 (BIPOC) 和 LGBTQI+ 志愿者之间的包容性意义。该研究将自身置于社会生态学和批判种族理论中，以 (a) 检查少数族裔志愿者的融入体验（或缺乏体验），以及 (b) 确定融入的障碍和推动因素。志愿者在体育组织中扮演着重要的角色，增加多样性、公平性和包容性对于公正和表现的原因至关重要。然而，对传统上代表性不足的人群的志愿者经历进行批判性研究的研究有限。本研究旨在填补这一空白。提高 NGB 内部的多样性和包容性不仅可能提高组织绩效，但也涉及善治和社会正义问题。半结构化访谈与叙事探究相结合，用于收集和分析数据。调查结果表明，志愿者在四个层次的系统——个人、人际关系、组织和社区——中经历了包容或缺乏包容。在这些层次中，我们确定了以下子主题：独特的经验和观点、个人责任、同化（个人）；政治/社会资本、导师（人际交往）；所需的承诺，不包含在组织文化（组织）中的包容性；隐性偏见、微攻击（社区）。从这个模型中，我们提出了包容性和非包容性组织在包容性连续体中的特征。此外，