Facilities ( IF 1.6 ) Pub Date : 2021-05-06 , DOI: 10.1108/f-09-2020-0112 Marcelo Benetti Corrêa da Silva , Juliana Matte , Suélen Bebber , Mayron Dalla Santa de Carvalho , Suane de Atayde Moschen , Ana Cristina Fachinelli
Purpose
This study aims to test and analyze factors that may influence the satisfaction of university students, specifically, from the built environment, price fairness and teaching care.
Design/methodology/approach
A survey was conducted with 250 students from a university in southern Brazil. The data were analyzed by structural equation modeling.
Findings
The main results proved that the built environment, price fairness and teaching care have a significant and positive influence on the satisfaction of university students.
Practical implications
The factors presented explanation power for student satisfaction, which shows that they are essential aspects and, therefore, must be observed by universities to satisfy their students.
Originality/value
The study identifies the impact of factors such as the environment, price and teaching service on student satisfaction.
中文翻译:
建筑环境、价格公平和教学关怀的影响对学生的满意度:社区支持大学的一项研究
目的
本研究旨在测试和分析可能影响大学生满意度的因素,特别是建筑环境、价格公平和教学关怀。
设计/方法/方法
对巴西南部一所大学的 250 名学生进行了一项调查。数据通过结构方程模型进行分析。
发现
主要结果证明,建成环境、价格公平和教学关怀对大学生满意度有显着的正向影响。
实际影响
这些因素对学生满意度具有解释力,这表明它们是必不可少的方面,因此,大学必须遵守这些因素才能让学生满意。
原创性/价值
该研究确定了环境、价格和教学服务等因素对学生满意度的影响。