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Thanks, but No Thanks: Preferences towards Teleworking Colleagues in Public Organizations
Journal of Public Administration Research and Theory ( IF 6.160 ) Pub Date : 2021-04-23 , DOI: 10.1093/jopart/muab012
Valentina Mele 1 , Nicola Bellé 2 , Maria Cucciniello 3
Affiliation  

Over the last decades, one of the most significant changes in the workplaces of government agencies around the world has been the introduction of telework. The relatively scant public administration research on this innovation and on its semantic or substantive variations such as telecommuting, home-work, remote work, and smart work has examined its effects on teleworkers and only recently on non-teleworkers. However, scholars have overlooked the relational dynamics triggered by telework. This is the focus of our study. We start by connecting telework with specific features of public bureaucracies, such as control, modularity, and the separation of professional and personal life. Next, we explore through a mixed-methods design a relational dynamic overlooked by previous studies, that is, the preferences of non-teleworkers towards teleworking colleagues and the motives behind them. Results from a discrete choice experiment with over 1,000 non-teleworking public employees revealed a remarkably strong preference toward non-teleworkers. A qualitative follow-up based on semi-structured interviews found the workplace collective as the locus of the tensions caused by telework and illuminated critical issues perceived by non-teleworkers, ensuring a more fine-grained understanding of the impacts of flexible work arrangements on the functioning of public organizations.

中文翻译:

谢谢,但不,谢谢:公共组织中对远程办公同事的偏好

在过去的几十年里,世界各地政府机构工作场所最重大的变化之一就是引入了远程办公。对这种创新及其语义或实质性变化(如远程办公、家庭工作、远程工作和智能工作)的公共行政研究相对较少,研究了它对远程工作人员的影响,直到最近才对非远程工作人员产生影响。然而,学者们忽视了远程工作引发的关系动态。这是我们研究的重点。我们首先将远程办公与公共官僚机构的特定特征联系起来,例如控制、模块化以及职业和个人生活的分离。接下来,我们通过混合方法设计探索以前研究忽略的关系动态,即 非远程工作人员对远程工作同事的偏好及其背后的动机。对 1,000 多名非远程工作的公共雇员进行的离散选择实验的结果显示出对非远程工作人员的强烈偏好。基于半结构化访谈的定性跟踪发现,工作场所集体是远程工作引起的紧张局势的所在地,并阐明了非远程工作人员所感知的关键问题,从而确保更深入地了解灵活工作安排对员工的影响。公共组织的运作。
更新日期:2021-04-23
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