ABSTRACT

The abrupt outbreak of the COVID-19 pandemic sent unprecedented shockwaves across the globe, creating an unparalleled crisis in terms of our health, severely impacting the way we live and work. Measures such as social distancing and travel restrictions, have disrupted production and supply chains, reinforcing a demand shock. In the midst of this pandemic, however, there are leaders of resilient firms that are effectively responding to these changing times. Using a multiple-case inductive enquiry, the paper analyses how leaders activate resilience in small businesses. Employing a process framework, which focuses on sequences of activities and their interrelations which we analyse to uncover how these leaders activated this resilience and explicitly integrated the literature of resilience with that of sensemaking. Resilience emerges when cognition and behaviour work in conjunction, with businesses adapting to combat the crisis. When it comes to global disruptive crises such as the COVID-19 pandemic, extant literature provides us with little guidance. The study not only makes a number of contributions to extant literatures but also provides valuable insights and tools to help leaders effectively navigate and respond to this crisis. By doing fast research in real time the paper provides novel and original insights

摘要

COVID-19 大流行的突然爆发在全球范围内引发了前所未有的冲击，对我们的健康造成了前所未有的危机，严重影响了我们的生活和工作方式。社会疏远和旅行限制等措施扰乱了生产和供应链，加剧了需求冲击。然而，在这场大流行中，一些富有弹性的公司的领导者正在有效地应对这些不断变化的时代。通过多案例归纳调查，本文分析了领导者如何激活小型企业的弹性。采用一个过程框架，该框架侧重于活动序列及其相互关系，我们对其进行分析，以揭示这些领导者如何激活这种弹性，并明确地将弹性文献与意义建构文献相结合。当认知和行为相结合，企业适应应对危机时，韧性就会出现。当谈到 COVID-19 大流行等全球破坏性危机时，现有文献几乎没有为我们提供指导。该研究不仅对现有文献做出了许多贡献，而且还提供了宝贵的见解和工具，以帮助领导者有效地应对和应对这场危机。通过实时进行快速研究，该论文提供了新颖和原创的见解 该研究不仅对现有文献做出了许多贡献，而且还提供了宝贵的见解和工具，以帮助领导者有效地应对和应对这场危机。通过实时进行快速研究，该论文提供了新颖和原创的见解 该研究不仅对现有文献做出了许多贡献，而且还提供了宝贵的见解和工具，以帮助领导者有效地应对和应对这场危机。通过实时进行快速研究，该论文提供了新颖和原创的见解