Process models are widely used for various system analysis and design activities, but it is challenging for stakeholders to understand these complex artifacts. In this work, we focus on the use of dynamic visualization techniques, in particular animation, to help reduce users’ cognitive load when making sense of process models. We built on the principles of the cognitive theory of multimedia learning, cognitive load theory, and cognitive dimensions framework to develop an adaptive animation solution. Our experiments suggested that process model comprehension improves when users of process models are provided with animation features; the effect is moderated by process modeling expertise according to a $U$-shape. Our study contributes to the field of conceptual modeling by making a strong case for the use of animation to support complex problem-solving tasks. Moreover, our animation solution offers ample opportunities for being integrated into industrial modeling tools.

流程模型被广泛用于各种系统分析和设计活动，但是对于利益相关者来说，理解这些复杂的工件是一项挑战。在这项工作中，我们专注于动态可视化技术（尤其是动画）的使用，以帮助减轻用户在理解过程模型时的认知负担。我们基于多媒体学习的认知理论，认知负荷理论和认知维度框架的原理来开发自适应动画解决方案。我们的实验表明，当向流程模型的用户提供动画功能时，流程模型的理解能力将得到提高。根据$ü$-形状。我们的研究通过充分利用动画来支持复杂的解决问题的任务，为概念建模领域做出了贡献。此外，我们的动画解决方案为集成到工业建模工具中提供了充足的机会。