This study examines a moderated mediation model that delineates how collective voluntary turnover (CVT) impedes firms and when this organisational phenomenon is altered. Based on a social capital perspective, we propose that CVT can decrease firm performance over a long period through subsequent CVT, and communication practices weaken this negative mediational process. Analysing a three-wave longitudinal dataset collected from 207 firms in South Korea, our work revealed that CVT decreased firm performance after 4 years via subsequent CVT, and such a contagion effect of CVT is mitigated among firms that extensively implemented communication practices. The results of this study provide insights into how, why, and when CVT damages firms by indicating its contagion effect over time and the buffer of communication practices. Also, our findings from South Korean firms broaden our understanding of the CVT-consequence linkage in a non-Western context.

中文翻译：

---

集体自愿离职对公司绩效的传染效应和沟通实践的缓和

本研究考察了一个有调节的中介模型，该模型描述了集体自愿离职 (CVT) 如何阻碍公司以及何时改变这种组织现象。基于社会资本的视角，我们提出 CVT 可以通过后续的 CVT 在很长一段时间内降低公司绩效，而沟通实践削弱了这种负面的中介过程。通过分析从韩国 207 家公司收集的三波纵向数据集，我们的工作表明，CVT 通过随后的 CVT 在 4 年后降低了公司绩效，并且在广泛实施沟通实践的公司中，CVT 的这种传染效应得到了缓解。本研究的结果通过表明 CVT 随时间的传染效应和沟通实践的缓冲作用，提供了关于 CVT 如何、为什么以及何时损害公司的见解。还，