ABSTRACT

In December 2019, the novel coronavirus 2019-nCoV, which has caused the latest public health emergency of international concern, began to spread with exponential speed around the whole world. To further the understanding of how media technologies contribute to knowledge management for a pandemic outbreak communication (POC), this paper, through Key-route main path analysis (MPA), investigates the research literature on POC. This paper found that studies on the main paths mainly focus on public cognition at the beginning and later the attention is transferred to how to fight against the outbreak and thus reveals the changing role of media technologies in knowledge management. To examine the dynamic structure of communication between government and public, this study relies on the “enactment” perspective to shed light on how the government makes sense of the media technologies and the circumstances of the pandemic to further knowledge management in POC.

摘要

2019年12月，引发国际关注的最新突发公共卫生事件的新型冠状病毒2019-nCoV开始以指数级速度在全球蔓延。为了进一步了解媒体技术如何为大流行爆发传播 (POC) 的知识管理做出贡献，本文通过关键路线主路径分析 (MPA)，调查了有关 POC 的研究文献。本文发现对主要路径的研究开始主要集中在公众认知上，后来将注意力转移到如何抗击疫情上，从而揭示了媒体技术在知识管理中的作用不断变化。考察政府与公众沟通的动态结构，