Human-computer interaction has a long history of working with marginalized people. We sought to understand how HCI researchers navigate work that engages with marginalized people and considerations researchers might work through to expand benefits and mitigate potential harms. In total, 24 HCI researchers, located primarily in the United States, participated in an interview, survey, or both. Through a reflexive thematic analysis, we identified four tensions—exploitation, membership, disclosure, and allyship. We explore the complexity involved in each, demonstrating that an equitable endpoint may not be possible, but this work is still worth pursuing when researchers make certain considerations. We emphasize that researchers who work with marginalized people should account for each tension in their research approaches to move forward. Finally, we propose an allyship-oriented approach to research that draws inspiration from discourse occurring in tangential fields and activist spaces and pushes the field into a new paradigm of research with marginalized people.

中文翻译：

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在与边缘化人群的人机交互研究中拥抱四种张力

人机交互与边缘化人群合作的历史由来已久。我们试图了解 HCI 研究人员如何处理与边缘化人群相关的工作，以及研究人员可能通过哪些工作来扩大利益并减轻潜在危害。总共有 24 名 HCI 研究人员，主要位于美国，参与了采访、调查或两者兼而有之。通过反思性主题分析，我们确定了四种张力——剥削、成员、披露和盟友。我们探索了每一项所涉及的复杂性，证明了一个公平的终点可能是不可能的，但是当研究人员做出某些考虑时，这项工作仍然值得追求。我们强调，与边缘化人群一起工作的研究人员应该考虑到他们研究方法中的每一种紧张关系，以继续前进。最后，