Nowadays, smartphone applications (apps) are literally used in all life aspects, improving the quality of different services in addition to saving time and effort. However, the majority of currently used apps in different universities around the world are limited in their features and not very popular among students who may suffer to get useful information using traditional guiding methods. However, the importance of these apps is constantly increasing, especially in times of crises like the COVID-19 pandemic during which people were forced to work from home and the human interaction was reduced to its minimal degree. In this paper, we present a Student Interactive Assistant Android Application with Chatbot (SIAAA-C), which is basically a personal electronic guide that is used by students to get various and effective academic services. The app has a number of useful features including a campus map, multiple types of notifications, and most important, an efficient built in chatbot that responds to both Arabic and English written queries and covers a wide range of academic topics ranging from basic to complex. Even more, SIAAA-C was designed to have Arabic and English interfaces to be used in the University of Jordan (UoJ), which has one of the biggest campuses in the Arabic area with more than 40,000 local and foreign students. Moreover, SIAAA-C was practically tested in a real-life environment by a group of UoJ students who were selected from different faculties during the pandemic peak period and the feedbacks were very promising, based on the outcomes of an evaluation survey that was answered by 102 students after a 1-month test period.

中文翻译：

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SIAAA-C：COVID-19 大流行期间带有聊天机器人的学生交互式助理 Android 应用程序


如今，智能手机应用程序（App）几乎渗透到生活的各个方面，除了节省时间和精力之外，还提高了不同服务的质量。然而，目前世界各地不同大学使用的大多数应用程序功能有限，在学生中不太受欢迎，他们可能无法使用传统的指导方法获得有用的信息。然而，这些应用程序的重要性不断增加，特别是在像 COVID-19 大流行这样的危机时期，人们被迫在家工作，人与人之间的互动被减少到最低程度。在本文中，我们提出了一个带有聊天机器人的学生互动助手 Android 应用程序（SIAAA-C），它基本上是一个个人电子指南，学生用它来获得各种有效的学术服务。该应用程序具有许多有用的功能，包括校园地图、多种类型的通知，最重要的是，一个高效的内置聊天机器人，可以响应阿拉伯语和英语书面查询，涵盖从基础到复杂的广泛学术主题。更重要的是，SIAAA-C 设计有阿拉伯语和英语界面，可供约旦大学 (UoJ) 使用，该大学拥有阿拉伯地区最大的校园之一，拥有超过 40,000 名本地和外国学生。此外，SIAAA-C 由一群在疫情高峰期从不同院系选出的 UoJ 学生在现实环境中进行了实际测试，根据评估调查的结果，反馈非常有希望。 102 名学生经过 1 个月的测试期。