ABSTRACT

Previous studies have addressed the topic of community college transfer students, but very few have examined students’ learning experiences after their transfer to a university, and none have focused on the hospitality and tourism discipline. This study aimed to understand community college transfer students’ expectations of hospitality or tourism undergraduate degree programmes and assess any differences between teachers’ and students’ views of these students’ learning experiences. A qualitative study was conducted with teachers and students, using semi-structured interviews and focus group interviews. The study revealed that the students encounter challenges such as campus and faculty environments, gaps in their expectations, heavy study loads, teaching methods, assessment of subjects, and social and affective development. The findings also showed that the feeling of inferiority could drive some students to strive hard to achieve their academic goals. Several strategies to improve students’ learning experiences are recommended.

摘要

以前的研究涉及社区大学转学生的话题，但很少研究学生转入大学后的学习经历，也没有人关注酒店和旅游学科。本研究旨在了解社区大学转学生对酒店或旅游本科学位课程的期望，并评估教师和学生对这些学生学习经历的看法之间的任何差异。使用半结构化访谈和焦点小组访谈对教师和学生进行了定性研究。研究显示，学生面临的挑战包括校园和教师环境、期望差距、沉重的学习负担、教学方法、学科评估以及社会和情感发展。研究结果还表明，自卑感会促使一些学生努力实现他们的学业目标。推荐了几种改善学生学习体验的策略。