ABSTRACT

This investigation focusses on the environment of socialisation needed to mitigate internal environmental knowledge barriers. The research instrument is a questionnaire distributed to 87 Spanish Knowledge-Intensive Business Services (commonly known as KIBS). Within the SME (small and medium-sized enterprise) sector, KIBS are playing an increasingly important role due to the reliance these types of businesses have on company founders and their professional knowledge about service and business operations. The results show that both the direct and indirect effects of socialisation on environmental performance caused by environmental knowledge barriers are statistically significant. The findings therefore pave the way to dealing with sustainable development and overcoming difficult environmental barriers, such as resistance to change or lack of financial resources, through knowledge socialisation. The findings also complement organisational theories of management by providing a clearer definition of environmental knowledge and guidance for managers.

摘要

这项调查的重点是减轻内部环境知识障碍所需的社会化环境。研究工具是分发给 87 个西班牙知识密集型商业服务（通常称为 KIBS）的问卷。在 SME（中小型企业）领域，KIBS 发挥着越来越重要的作用，因为这些类型的企业依赖于公司创始人及其在服务和业务运营方面的专业知识。结果表明，社会化对环境知识障碍引起的环境绩效的直接和间接影响均具有统计学意义。因此，研究结果为处理可持续发展和克服困难的环境障碍铺平了道路，例如通过知识社会化抵制变革或缺乏财政资源。研究结果还通过为管理人员提供更清晰的环境知识定义和指导来补充组织管理理论。