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The Trust Gap: Young People's Tactics for Assessing the Reliability of Political News
The International Journal of Press/Politics ( IF 4.1 ) Pub Date : 2021-04-12 , DOI: 10.1177/19401612211006696
Joëlle Swart 1 , Marcel Broersma 1
Affiliation  

In theories about journalism's democratic remit, trust is generally regarded as a prerequisite for public connection: only when citizens believe the news, they will engage with it and act upon it to perform their citizenship. Trust seems even more important in today's digital society, where the destabilization of journalism institutions and proliferation of sources make the media ecology increasingly complex to navigate. This paper challenges such conceptualizations of media trust rooted in rationality and deliberateness. Based on two series of semistructured interviews with fifty-five young people from ten nationalities living in the Netherlands, conducted in 2016 and 2017, we develop a taxonomy of people's tactics when assessing the reliability of news. We explore what this means for how they value news and how such judgments, drawing on explicit and tacit knowledge, impact their news use. Rather than critically evaluating news through comparing and checking sources, users often employ more pragmatic shortcuts to approximate the trustworthiness of news, including affective and intuitive tactics rooted in tacit knowledge. Consequently, we argue that to fully understand how users deal with the complexity of trust in digital environments, we should not start from ideals of informed citizenship, but from people's actual practices and experiences instead.



中文翻译:

信任差距:年轻人评估政治新闻可靠性的策略

在有关新闻业的民主职权的理论中,信任通常被视为建立公共关系的先决条件:只有当公民相信新闻时,他们才会参与其中并采取行动以履行其公民资格。在当今的数字社会中,信任似乎更加重要,在当今的数字社会中,新闻机构的动荡和消息来源的泛滥使媒体生态的导航变得越来越复杂。本文对这种源自理性和故意的媒体信任的概念提出了挑战。基于2016年和2017年对来自荷兰十个民族的五十五名年轻人进行的两套半结构式访谈,我们在评估新闻的可靠性时制定了人们战术的分类法。我们将探讨这对他们如何看重新闻以及如何做出这样的判断意味着什么,利用显性和隐性知识,影响他们的新闻使用。用户不是通过比较和检查消息来源来严格地评估新闻,而是经常使用更多实用的捷径来近似新闻的可信赖性,包括基于隐性知识的情感和直观策略。因此,我们认为,要完全了解用户如何处理数字环境中信任的复杂性,我们不应从知情公民的理想开始,而应从人们的实际做法和经验开始。

更新日期:2021-04-12
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